What Happened to Skype for Business? Here’s What to Use Instead
Looking for Skype for Business plans in 2025? Here’s why they no longer exist — and which tools you should use now. 🧯 Did Skype for Business Shut Down? Yes — Skype for Business is officially gone. Microsoft retired Skype for Business Online on July 31, 2021, and even Skype for Business Server is being phased out. If you're searching for “Skype for Business plans” in 2025, you’re likely finding outdated pages, broken links, or confusing Microsoft 365 options. So what happened to Skype for Business? What are companies supposed to use instead? This guide breaks it all down — and helps you choose the best modern alternative for professional, reliable communication. 📉 Why Microsoft Retired Skype for Business Skype for Business was originally Lync, rebranded in 2015. But Microsoft quickly realized: Skype’s architecture wasn’t scalable for enterprise video Competitors like Zoom were moving faster Teams offered deeper integration with Microsoft 365 Users were confused by having both Skype and Teams Microsoft went all-in on Teams, and Skype for Business began to fade out. 🗓 Timeline: The End of Skype for Business Date Event July 2015 Lync becomes Skype for Business July 2019 Microsoft announces retirement of Skype for Business Online July 31, 2021 Skype for Business Online shut down 2024–2025 Skype for Business Server deprecated If you're still looking for Skype for Business plans, you're looking for something Microsoft no longer offers. ❌ What You Can’t Do Anymore No new Skype for Business Online signups No support or updates unless you’re on legacy server No Microsoft 365 plans include Skype for Business No direct downloads or credit-based calling support ✅ What to Use Instead of Skype for Business 🥇 Microsoft Teams Best for: Companies using Microsoft 365 Integrated chat, meetings, file sharing Enterprise-grade security Built-in with most Microsoft 365 plans 🥈 Zoom for Business Best for: Meetings and webinars Easy scheduling and screen sharing External guest access Available as standalone 🥉 Slack + Zoom or Slack Huddles Best for: Messaging-focused teams Real-time and async communication Video calling via integrations Strong app ecosystem 🧠 Bonus Option: ZenCall for Phone Calling Skype for Business allowed direct dialing of phone numbers — few replacements handle this well. ZenCall offers: Pay-as-you-go international calls Rates starting at $0.02/min No app or subscription Works in any browser Ideal for: External client calls Replacing Skype’s “Skype Credit” calling feature Lightweight VoIP communication 💼 Use Case Matrix Need Best Tool Internal collaboration Microsoft Teams External meetings Zoom or Google Meet Calling landlines/mobiles ZenCall Real-time messaging Slack or Teams Webinars or live events Zoom 💵 What About Skype for Business Pricing? Service Approx. Cost/Month Use Case Microsoft Teams Included in M365 Full collaboration stack Zoom Pro ~$15.99 Video meetings Slack Pro ~$7.25 Team messaging Teams Phone Add-On ~$8–$15 Phone system for Teams ZenCall (per use) $0/month International calls on demand There’s no single “Skype for Business plan” anymore — you now combine tools to match your needs. 🔐 Security + Compliance Teams: HIPAA, GDPR, enterprise-grade Zoom: Optional end-to-end encryption Slack: SOC 2, enterprise-ready ZenCall: Encrypted, no tracking, safe pay-as-you-go 🧠 Pro Tip: Don't Wait to Migrate Still using Skype for Business Server? You're missing out on: Security updates Modern user experience Cloud flexibility Compatibility with modern devices and browsers 🔚 Final Thoughts Looking for Skype for Business plans in 2025? They're gone. But you now have better options: ✅ Microsoft Teams for collaboration ✅ Zoom for client meetings ✅ ZenCall for international calling ✅ Slack for flexible, fast chat 🚀 Get Started Now 👉 Try ZenCall — a smart replacement for Skype’s voice calling. 👉 Already using Microsoft 365? Start using Teams, the official successor to Skype for Business.