Please read these terms carefully before using ZenCall.
Effective Date: September 28th, 2026
You must be at least 18 years old to use ZenCall. By using our service, you confirm that you meet this requirement.
ZenCall is a software platform for making outbound sales calls. ZenCall is not a sales agency or telemarketer and does not place calls on your behalf. You decide who to call and what to say, and you are solely responsible for your calls.
You are responsible for safeguarding your ZenCall account credentials. You agree not to share your login information or impersonate another person or entity.
You may use ZenCall for outbound sales, prospecting, and appointment-setting calls, including calls placed on behalf of your clients. You are solely responsible for the calls you place and receive, your calling lists, and your compliance with all applicable laws, including telemarketing and do-not-call laws. ZenCall does not monitor or verify your compliance and is not responsible for how you use the Service.
By using ZenCall, you agree not to:
We reserve the right to suspend or terminate your access for violating any of the above.
ZenCall lets you record calls. Some jurisdictions require the consent of every party before a call is recorded. You are solely responsible for providing any required notice and obtaining any required consent before recording a call.
ZenCall relies on third-party providers like Telnyx for call handling. You understand that:
ZenCall may charge for premium features or outbound call credits. All payments are final unless otherwise stated. Pricing and billing details are provided before purchase.
All call credits purchased on ZenCall are subject to expiration. Credits that remain unused for 12 months from the date of purchase will automatically expire and be forfeited. Expired credits are non-refundable and cannot be reinstated. It is your responsibility to use purchased credits within this 12-month period.
ZenCall is provided as is. We do not guarantee that the service will be uninterrupted, secure, or error-free. Use at your own risk.
To the fullest extent permitted by law, ZenCall and its team are not liable for any damages, losses, fines, or claims of any kind arising from your use of the Service, including the calls you place or receive.
You agree to indemnify, defend, and hold harmless ZenCall and its team from any claims, damages, fines, penalties, and expenses (including reasonable attorneys' fees) arising from the calls you place or receive through ZenCall, your calling lists, your recording of calls, or your violation of these Terms or any applicable law.
We may suspend or terminate your account if you violate these Terms or for any reason, with or without notice.
If ZenCall discontinues its services, we will provide users with at least 30 days' advance notice. Users may request a refund for any unused call credits purchased within the 6 months prior to the service termination date. Call credits purchased more than 6 months before the shutdown notice are non-refundable. By using ZenCall, you agree to this refund policy in the event of service discontinuation.
We may update these Terms occasionally. Continued use of ZenCall after changes means you accept the revised Terms.
Questions? Reach out to us at: chris@zencall.so